Why do testers need root cause analysis?Role of Quality Assurance (Not testing!) in AgileHow testing and inspections can fulfill quality requirements?How to assess QA employee performance?Good practices for finding valid issues in exploratory testing?How to determine applications that are valid candidates for UI Regression/Automation Testing?Quality assurance when people's lives are at stakeValidating adherence to software architecture/design after implementationWhy should a software QA engineer need to learn JavaScript?What is the difference between Quality assurance engineer and a tester?Multiple Scrum Teams - How Can I Make Use of QA?
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Why do testers need root cause analysis?
Role of Quality Assurance (Not testing!) in AgileHow testing and inspections can fulfill quality requirements?How to assess QA employee performance?Good practices for finding valid issues in exploratory testing?How to determine applications that are valid candidates for UI Regression/Automation Testing?Quality assurance when people's lives are at stakeValidating adherence to software architecture/design after implementationWhy should a software QA engineer need to learn JavaScript?What is the difference between Quality assurance engineer and a tester?Multiple Scrum Teams - How Can I Make Use of QA?
Why do testers need root cause analysis? I understand what it is but can't fathom how to describe a connection. How does the definition of root cause analysis change in terms of QA?
quality-assurance
asked 2 hours ago
Seeker001Seeker001
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Why do testers need root cause analysis? I understand what it is but can't fathom how to describe a connection. How does the definition of root cause analysis change in terms of QA?
quality-assurance
asked 2 hours ago
Seeker001Seeker001
141
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Seeker001 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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1
I guess the counter to that is "Why bother testing if you're not going to fix it? And how do you fix it without figuring out how it happened in the first place?"
– corsiKa♦
53 mins ago
add a comment |
Why do testers need root cause analysis? I understand what it is but can't fathom how to describe a connection. How does the definition of root cause analysis change in terms of QA?
quality-assurance
asked 2 hours ago
Seeker001Seeker001
141
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Seeker001 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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Why do testers need root cause analysis? I understand what it is but can't fathom how to describe a connection. How does the definition of root cause analysis change in terms of QA?
quality-assurance
quality-assurance
asked 2 hours ago
Seeker001Seeker001
141
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asked 2 hours ago
Seeker001Seeker001
141
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asked 2 hours ago
Seeker001Seeker001
141
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asked 2 hours ago
Seeker001Seeker001
141
asked 2 hours ago
Seeker001Seeker001
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141
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1
I guess the counter to that is "Why bother testing if you're not going to fix it? And how do you fix it without figuring out how it happened in the first place?"
– corsiKa♦
53 mins ago
add a comment |
1
I guess the counter to that is "Why bother testing if you're not going to fix it? And how do you fix it without figuring out how it happened in the first place?"
– corsiKa♦
53 mins ago
1
1
I guess the counter to that is "Why bother testing if you're not going to fix it? And how do you fix it without figuring out how it happened in the first place?"
– corsiKa♦
53 mins ago
I guess the counter to that is "Why bother testing if you're not going to fix it? And how do you fix it without figuring out how it happened in the first place?"
– corsiKa♦
53 mins ago
add a comment |
1 Answer
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When a defect happens, you want to analyse how it happend. So you can decide if you can prevent similar issues in the future. I would use a simple root-cause analysis for that. Maybe you want to involve other stakeholders like users, developers, managers, etc...
I think it is part of the QA role to make sure preventive actions happen, as we
are a force for continuous improvement, helping the team adapt and
optimize in order to succeed, rather than providing a safety net to
catch failures.
moderntesting.org
answered 1 hour ago
Niels van ReijmersdalNiels van Reijmersdal
22.7k23179
add a comment |
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1 Answer
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1 Answer
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active
oldest
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active
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When a defect happens, you want to analyse how it happend. So you can decide if you can prevent similar issues in the future. I would use a simple root-cause analysis for that. Maybe you want to involve other stakeholders like users, developers, managers, etc...
I think it is part of the QA role to make sure preventive actions happen, as we
are a force for continuous improvement, helping the team adapt and
optimize in order to succeed, rather than providing a safety net to
catch failures.
moderntesting.org
answered 1 hour ago
Niels van ReijmersdalNiels van Reijmersdal
22.7k23179
add a comment |
When a defect happens, you want to analyse how it happend. So you can decide if you can prevent similar issues in the future. I would use a simple root-cause analysis for that. Maybe you want to involve other stakeholders like users, developers, managers, etc...
I think it is part of the QA role to make sure preventive actions happen, as we
are a force for continuous improvement, helping the team adapt and
optimize in order to succeed, rather than providing a safety net to
catch failures.
moderntesting.org
answered 1 hour ago
Niels van ReijmersdalNiels van Reijmersdal
22.7k23179
add a comment |
When a defect happens, you want to analyse how it happend. So you can decide if you can prevent similar issues in the future. I would use a simple root-cause analysis for that. Maybe you want to involve other stakeholders like users, developers, managers, etc...
I think it is part of the QA role to make sure preventive actions happen, as we
are a force for continuous improvement, helping the team adapt and
optimize in order to succeed, rather than providing a safety net to
catch failures.
moderntesting.org
answered 1 hour ago
Niels van ReijmersdalNiels van Reijmersdal
22.7k23179
When a defect happens, you want to analyse how it happend. So you can decide if you can prevent similar issues in the future. I would use a simple root-cause analysis for that. Maybe you want to involve other stakeholders like users, developers, managers, etc...
I think it is part of the QA role to make sure preventive actions happen, as we
are a force for continuous improvement, helping the team adapt and
optimize in order to succeed, rather than providing a safety net to
catch failures.
moderntesting.org
answered 1 hour ago
Niels van ReijmersdalNiels van Reijmersdal
22.7k23179
answered 1 hour ago
Niels van ReijmersdalNiels van Reijmersdal
22.7k23179
answered 1 hour ago
Niels van ReijmersdalNiels van Reijmersdal
22.7k23179
answered 1 hour ago
Niels van ReijmersdalNiels van Reijmersdal
22.7k23179
22.7k23179
add a comment |
add a comment |
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1
I guess the counter to that is "Why bother testing if you're not going to fix it? And how do you fix it without figuring out how it happened in the first place?"
– corsiKa♦
53 mins ago